Managing Co-Workers and Difficult Customers
Become an Advocate for
Your Organization
Advance Through Professionalism
Revitalize Your Customer Experience Image
Phone Etiquette and Call Management
How to Read a Customer:
The Language of Body
Center for Inner Quality
Phone: 440-877-9390
Learning session/keynote
Emotional intelligence strategies strengthen the ability to treat people with respect; hear their concerns with empathy; and face challenging issues head on. Inventory your EQ Quotient and learn strategies to:
Take away strategies to create connection and trust and raise quality of service.
Other Programs |
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Leadership |
Customer Service |
Emotional Intelligence |
Team Building |
Communication |
Speaking/Conversation Skills |
Change and Resiliency |
Wellness and Spirit at Work |